You don't have any saved vehicles!
Look for this link on your favorites:
Once you've saved some vehicles, you can view them here at any time.
Star Toyota has factory-trained technicians that will service your Toyota vehicles for repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more. This state-of-the-art facility is located in Bayside, NY, and their highly experienced staff is ready to take care of your Toyota service needs. The Star Toyota parts department also located in Bayside, NY, has a large inventory with thousands of Toyota parts, including oil and air filters, to meet your vehicle needs.
ALL PRICES PLUS TAX, TAG, TITLE, MV FEES AND $75 DOC FEES. DEALER RETAINS ALL FACTORY REBATES AND INCENTIVES. OFFERS CANNOT BE COMBINED OR IN CONJUNCTION WITH ANY OTHER ADVERTISED OFFER OR INCENTIVE. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 718-279-1800 or by visiting us at the dealership.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
*Number of views in last 30 days
† Based on 2019 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.
Eric Yeung is awesome. He is very knowledgeable and explained everything in detail. The experience in purchasing this vehicle is fantastic! I will definitely recommend Eric to all my families and friends!
Allan Yi-Yin Tam was a great seller and provided excellent customer service. I will refer him to more friends looking to buy a car. From Lac Hua
Allen was great throughout the whole buying process. He answered all my questions thoroughly and always made himself available. I wouldn’t hesitate to purchase from Allen again.
We had an amazing experience with Alan. He addressed all of our concerns and even encouraged us to call him after purchasing the car with any questions we may have. We have such a comfort level with Alan we will definitely come back to purchase our next vehicle and recommend any of our family and friends stongo to Alan directly. Thank you Star Yoyoat!
If you want the best salesperson to deal with ask for Allen Tam he has extensive knowledge of every make and model and give you the best deal! Professional, attentive, responsive Excellent dealership!
Allen is a knowledgeable salesperson. We are very happy to have him as a salesperson. We are hoping to do another business with him again in future
It was nice working with Allen and Nick, They both have the professional manner. Will come back Again and recommend all my friends to come to Star Toyota.
I had a good experience with Allen Tam, look forward to seeing him next time. And I like Toyota's car but hope every car could have Keyless Start System. Thanks
Price is reasonable. Felt minimal pressure in dealing with sales. Staff is professional. Will recommend to my friends and certainly I will come back to deal in future years.
Very professional service, I don’t need to worry, they do all the things get ready for me, I just need to sign. Have a good experience!
Allen is a honest salesman. He provided professional service and very reasonable price for us. This is our second time met him since last three years we had new car in Star Toyota.
Salesman Allen Tam is a very honest person, not playing game with us. He is also considerate and made things efficient. I spent only half day to get my car. Very satisfied with his and other people’s service.
They were very helpful in explaining and comparing car features. They also helped me with other logistics of buying my first car including insurance and registration. The employees were friendly and made my first car buying experience a great one.
Allen help a lots, friendly and professional, gave us good suggestions, so we can get the new car so soon. We very like the new car, thanks.
The whole staff was awesome very polite respectful and overall Honest. I felt welcomed. Excellent service they were very helpful and patient while I looked around.
I was recommended by a trusted friend. Worked with Allen on the phone. Came in sign a couple of papers with Nick, done. Quick and painless.
No nonsense transaction, great price on my Sienna No pressure at all. Financing explained clearly. Orientation for the Sienna was thoroughly done. Paperwork done in one day!
Overall good. However, if introducing car feature is one of the sales process, it has to be super detailed about every thing happened on the car. I don’t want to spend 15 mins just go over how to pair the Bluetooth and how my main panel works. Some unique features of the car should also be introduced too; for example, the three cute bottoms at the left side of the wing mirror adjustment. Otherwise, it is totally ok to tell the customer to check their manual if they had any problem.
Star Toyota of Bayside made my first new car buying experience a breeze. Allen Tam, my sales manager walked me through the process of special ordering a vehicle that I wanted when they did not have the trim I was looking for in stock. He was always available to answer any questions or concerns, and throughout the 5 months wait for my vehicle to arrive -- he kept me in the loop on every detail. Excellent customer service. Nick Petropoulos, the finance manager was very professional when finalizing the deal. Of course, you expect him to pitch miscellaneous items and plans -- but when I told him I wasn't interested in anything that changed the price of the vehicle, he smiled and said he understood and promptly stopped. He was not pushy or rude. He also gladly went over anything I didn't understand in the contract. 100% Professional. You hear about all these horror stories from other dealerships and I'm fortunate to say that I lucked out with the staff here at Star Toyota of Bayside. Thanks again!
Because of sales person is knowledgeable and very friendly. He wants to help me how to finalize the deal and advice what the best for me........
Ok..I got my new car with a day. Trade-in, financed and test drived were done in same day. There were good services. Thank you!
I've been a customer of Star Toyota for over 12 years. The staff has always been courteous, friendly and knowledgeable. They respect your time and wishes and never put any pressure on you. I've sent friends to them who have also become satisfied customers.
Allen is very responsive, patient, and professional . We bought a Toyota Sienna, our first new car, in 2002 from Allen. He is trustworthy. He was very helpful in providing information and making the sales process smooth and customer-friendly.
We wanted to buy RAV 4, but did not know which model was good for us. The sales explained the difference clearly. And he showed some models to us. He was nice and gave us helpful advices. The experience was perfect. We were happy to buy a car at Star Toyota.
Allen T. made everything straight forward from the beginning. I received the price upfront with no games. Did everything by phone and was in and out of there to pick the car up. Couldn't have been more honest and straight forward.
Allen Tam’s service very good. I want talk my friend go to your store buy car. If I need to change car I must back your store.
Allen Tam was very helpful and knowledgeable. Everyone that assisted us was very friendly also. We would recommend STAR Toyota to our friends and family.
Allen is very professional, knowledgeable and responsbile. It was an excellance experience to work with him to get our new 2019 Sienna limited. He is awesome!
Good customer service , provide all update information and detail of the new model . Customize personal life style and make a comparison of each model , patient and reliable . Highly recommend....
Excellent and very good experience at Star Toyota. Very happy with the service. I will recommend this location to any of my friends at any time.
This is the easiest dealership to do business with, Friendly and helpful...specially the sales Allen. Thank you! Allen. Just using 2018 Highlander XLE now, Feeling good.
Everything was excellent from the salesman The delivery personnel went over the vehicle completely my compliments to the complete staff at Star Toyota Of Bayside
I do enjoy working with Allen. He is a pleasure to work with. When I was quoted the price I thought it included certain features like navigation satellite radio electronic liftgatesince I had an XLE Toyota Sienna. So the price went up over $30 a month because I wanted to maintain certain features. I found this out after I signed the 1st contract. Next time I would like to know right away which features I'm losing if I'm going to be changing vehicles. Thank you.
I can offer this dealer to my friends and my relatives. They all nice to me. And you can see they’ll sincere to their Job.
Went to see Allen Tam one week prior to the end of my lease on the 2015 Camry. I had to wait about 20 minutes because he was talking with another customer. After speaking with him for about 15 minutes ,he talked me into getting a Rav 4 XLE. It took me more than 15 minutes to decide what color to get. When the Rav 4 was ready for me to pick up, I went there at around 11am. SIgning off the Camry and then the paper work to transfer the registration as well as the insurance policy. That took another 15 minutes. As the process was taking place, the service technician brought me to my new Rav 4 and showed me all the features. This took about 20 minutes. The he took me back to the office where the financing manager had the lease agreement ready for me to sign. This was when I found out the quoted monthly amount did not include GAP insurance. It comes out to $10 a month which is reasonable and should be purchased. After that Allen Tam and the technician too me to me Rav 4. The technician drove the car out of the parking lot and I drove off in my new Rav 4, The time was around 1:20pm.
Allen tried his best to offer me th best price. He responded so quick to my text messages. Whenever I had a question, he did’t hesitate to answer. He prepared my to camry so quick.
Allen tam is the man! Allen is very customer focused.easy to deal with incredibly responsive,knowledgeable about the car and genuinely made it a awesome experience.
My few prior cars were from Honda dealers. This is the first time I bought a new Toyota. I've shopped around and got the best price from Star Toyota, Bayside. It's not only a good deal. The friendliness, efficiency and expertise of the sales agent as well as the finance manager are very impressive. My experience with this dealer is far much better than my prior experiences with the Honda dealers.
Best services. I went their to trade and lease a new car and it was done very quickly without any difficulty. I am satisfied and happy with their services.
I was Happy with overall service and whole experience. I would recommend Toyota to Others .I was pleased with all Employees employees I met . Thank you.
I had a good experience at this dealership.as in the past. All my car questions were answered. Mohammed was kind and did his best to get our car to us the same day.
Everyone at the dealership was welcoming and honest with me. You all made my experience an enjoyable one! Mohammed made the whole car buying experience comfortable for me; completely the opposite of your ‘typical’ car buying experience.
standard unsatisfactory car purchase. Negotiations are laughable, with reps going back to supposedly check with mgmt. every two minutes. Only true car and Kelley are of help. Your initial evaluation of trade-in was $800. We settled at $3000,should have been more. It's high time that car pricing gets real. Noone trusts the dealer today. I can't recommend you or any known dealer
Overall is good the guy Muhammad is professionally deal with me I like it I recommend to my friends and family Star Toyota superb great sevice
My second car purchased in this dealership. No regret. I WAS A VIP there. I needed to turn in my lease in early and they took it without a problem. I walked in to look and walked out a new owner of an SUV. I have my new Rav4 within a week. The sales person was excellent. All the employees I worked with made me feel special i was their main attention.
first time there every went smoothly. I spoke to my salesman the night before and he had every thing set up for me and the car was even ready to go.he took the time to talk to my nephew about the car.
Mohammed was a pleasure to do business with. We had a brisk negotiation but I think the deal we made was satisfactory for us all.
My salesman Mohamed was polite, efficient and very helpful. It took him 5 minutes to find the exact car I wanted and had it ready the following day. The dealership treated me like family. Highly recommend.
I dealt with Mohammed Sadrulua, who was a great deal of help to me. Everyone at Star Toyota of Bayside is terrific, and I would recommend them to all who ask.
Enjoyed my experience, everyone was super professional and informative, and was willing to help. I ALSO got a very good deal on a great car..
Great price, no hidden fees. Respectful and professional. Negotiable on the price and don't push unnecessary add ones. Bought a new car and so far very satisfied
The people at star Toyota was great, they all try to help me reach my goal on buying a new car. The salesman and management was very pleasant to work with.
I needed a low price sienna, after looking at all the dealerships in Queens and Long Island, Star Toyota has the best prices by far. Salesman Mohammed was a pleasure to work with. Star Toyota works well with your needs and they don’t play any games they are honest and doesn’t waste time. I walked in on Monday night looking for a Sienna and by Tuesday afternoon I was picking up my kids from school in the new family car. Thank you to the wonderful staff at Star Toyota From The Rios Family
The salesman was extremely friendly and provided all the detail about the vehicle I was looking for. Help give me a reasonable price and offers with the vehicle
Mohammed Sadrulula an awesome, kind and knowledgeable sales Representative. Outstanding service and assist in getting everything within my budget. He went above and beyond with great customer service.
Glad I bought my first new car from Star Toyota, they made my experience as easy as possible especially with two loud kids (toys in back section help). I was lucky to have Mohammed as my Salesman and he was as calm cool and honest as can be. I never felt pressured and we worked well on getting the vehicle I wanted. Nick the manager is not your typical manager trying to sell you on something you do not want, or push you out of your price range. This dealership is no pressure no stress even my husband is willing to leave his car to get a Toyota now.
It was time to get a new car, but frankly I dreaded it. I didn't know if I wanted used or new. I put it off for as long as I could, and when I went to finally look at cars, I test drove a car. Two days later my old car began to over heat. So I needed the car immediately. I called Mohammed who had arranged the test drive, told him the color and model I had settled on and had my car within forty eight hours. My car is great. I have only bothered Mohammed three times with questions or was it four? He always answers with a smile. I am happy I found a place that was so supportive. Dee
We bought our new Rava4 from this branch. They were so helpful and very patient with us. I am fully satisfied with them and recommend them to all.
Everyone we communicated with was great at the dealership. Helpful and really felt like they were trying to help us get the best suited car for ourselves. There was no pressure and our questions were answered without a problem. Overall, happy with the experience.
Great and easy experience. Mohammed just listened to what we wanted and needed in a new car, and got us exactly that. There was no hard sell.
They sold me the sample car, the 188mile, and they didn't tell me about it,Two more things he added to the computer,one is alloy wheel locks,other one is all wheather liner package,he not give me ,he say you buy the make Japan car you don’t have this two items.cheater!!!!!
Everything went quick and easy for me. Granted I did do a lot of my own research on all the models in Toyota’s lineup before going to the dealer. I checked out STARToyotas inventory online and they had exactly what I was looking for and I reserved and test drove a few vehicles. The overall process didn’t take to long about 3 hours or so. My salesman Mohammed Sadrulula was very helpful and knowledgeable, took me on a test drive and was professional.
Mohammed made the car buying process very smooth and easy. Great service by him and his team! I was in and out of the dealership in no time with a brand new car!
Mohammed sandrulula Thank you so much for an awesome experience in star Toyota on breaking down the car that Imy and i were intrested in . Thank you for caring that we were happy before we Purchased it. Also thank you so much for breaking down the financial aspect of the purchase And monthly payments. I recommend anybody that goes to star Toyota deal with mohammed. Thank you start Toyota.
Was treated very well and professional. Would recommend this place to friends. They gave me a fair price and took over my current lease. Great place
Mohammed Sadrulula at Star Toyota was a truly pleasure to work with. He was straightforward, kind and paid attention to what we were looking for in a vehicle and set us up with one right away. The prices at Star Toyota are great and in finalizing the sales Nick was also a pleasure to work with and was extremely professional. We were not given any sales pitches and did not feel hassled in any way. I would defiitinely go back to Star for future purchases.
Staff very friendly and knowledgeable. My husband's experience and mine was priceless. The Dealer gave us a very good offer and the process was very quick. We will definatly recommend this dealer and of course Mohammed Sadrulula. Secretary was very attentive to my 2 and a half girl. Definatly felt happy with the service and deal we got from the dealer. Once again we will recommend star Toyota of bayside.
Mohammed was very helpful and accommodating. He did everything he could to make leasing a car as easy an experience as possible. I highly recommend him.
Mohammed and his sales manager were fair, respectful and very accommodating. They listened to my needs and concerns.All 4 gentlemen who were involved with the return and new leasing process provided excellent customer service.
My brother went to see the car. He said that the salesman patiently introduced the car and searched his computer to find the model and configuration that met our needs. And saw our new car the same day!
Great experience great price. Mohammed was extremely helpful would definitely recommend to friends and family. I’ll definitely be coming back to get another car.
From the first time I came to this dealer Bayside Toyota more than 10 years ago I felt like home, now I have my 4 new Toyota from then. I recommend to all my friend and family. The people working there are the best and Toyota service is very good too. Thanks guys
Mohammed S. made my first car lease experience very easy. He went above and beyond and gave me the best deal possible, which he didn’t lie about! I felt comfortable and couldn’t believe how smooth everything went. I would most definitely recommend him to everyone I know!
The whole experience was spectacular! Mohammed handled me with such a care. I'm 93 and this is the easiest I've ever purchased a vehicle.
Mohammed was very friendly and give me a excellent customer service. Only problem was at the financial office not friendly and took to long to finished the process. Overall great experience.
This is by far the best dealership I have dealt with. They were reliable. The price of the car was what was listed on their website and they quoted me an almost dead-on price post taxes/fees. Mohammed Sadrulula was an extremely honest and straightforward dealer. Very helpful and straight-shooter. He even called my car insurance company and helped me effortlessly set up my insurance on my new car (faster than other dealerships I've been to that have a dept set up for this). Most importantly, my time at the dealership was fast and efficient. While They were processing my paperwork, Mohammed had one of the other workers drive to my bank to get a check for the deposit on the financing. During that time, they also got to work getting new plates/registration from DMV. When I got back, I quickly met with Nick in financing and the signing of the paperwork was easily streamlined via electronic signatures. Overall, I was at the dealership for only 2.5hrs (test drive, deal arranged for financing, insurance arrangement, paperwork,everything) which to me is UNHEARD of! My experience with dealerships as always been all day affairs (>6hrs) and so I highly commend Star Toyota for their efficiency and professionalism. A great experience.
They are very helpful They doing Excellent job They are very friendly Customer service is Excellent They give good price The quality of work in this dealership is excellent
Good person y professional. Very friendly atmosphere, good location, the car was ready when I get there, I don’t have to wait unnecessary time. I am recommend to all my friend and family.
All employees we encountered were, helpful, professional, informative, and most important, friendly and kind Mohammed, our sales man was the greatest, he made the hole experience the best ever in a auto dealership Everyone else also helped. Great place to shop!!!!
Toyota is a great product with awesome customer service. We were treated well. The staff was friendly and attentive. We are very happy with our experience. Definitely want to come back for our next purchase.
Came in looking for a Rav 4 lease for my daughter and was fortunate to be paired up with Mohammed....he is professional... knowledgeable and friendly...not a pushy salesman which I dislike....he makes you feel good about your purchase and that's what the experience should be! This man is amazing!
This location handled my sale with comfort without being pushy. Mohammed followed up, listened, was patient and knowledgeable. Very happy with my Rav4 so far.
We started our experience with a call over the phone. The salesman was courteous and attentive over the phone. We negotiated the deal in person in less than an hour. It was straight forward. We are very satisfied with our purchase and look forward to dealing with Star again.
Would recommend this dealership. Mohammed was excellent,. He was very helpful and very responsive. He would go out his way to find the car you want
Star Toyota is a great place. Mohammed, Nick, Nick and the whole team did a great job for us. My only reason for not giving them a perfect score was about the final cost for our lease. It was a bit higher than we wanted. A bit more detail on using the car might have been helpful too. The initial review with their staff was a bit lacking in technical understanding and correct information. But I know the gentleman doing the review was young and just getting started. He was pleasant and courteous which means a lot. We got any unanswered questions answered by looking up information in the users manual. Overall we are very happy with the car and with the dealership and would highly recommend them.
Mo is a good and friendly sales consultant. Nick is knowledgeable of leasing agreements. John is a business who knows how to make a deal.
I would recommend this dealership. Muhammad was helpful and knowledgeable. Nick was able to assist to close the deal. I am satisfied with the car that I leased.
Starting with their website Star was far superior to other area dealers. Instead of just showing a price with a red line through it and then asking for your contact information to get a quote, Star has upfront pricing and detailed descriptions of the options included in each vehicle. It made comparison shopping simple and their large inventory offered many choices . I was able to buy this car over the phone and my salesman, Mohammed Sadrulula, arranged delivery effortlessly. I got the exact price and trade in allowance we had discussed. Thanks to his excellent follow through and attention to details, I came in just once and drove my new RAV4 home that same day.
Everyone was experienced and Mohamedwas the best. I would recommend this dealership to my family and friends. Mohamed got me the color we wanted Exterior and interior The car is amazing
I was so glad that I had my car in black color.it is really good and shining.Also the car’s price is reasonable.
The salesman we had was nice and very knowledgeable about the cars, he addressed the many questions we had. Picking up our car took a bit longer than we had planned, overall it took almost three hours between waiting on the paperwork and on the car to arrive. So in that area maybe next time it could be quicker. But overall we enjoyed the experience and we have a nice car.
This established Bayside dealer is a pleasure to deal with. Our salesman, Mohammed Sadrulula, was pleasant, knowledgeable and helpful. He successfully sourced a car in a color we preferred and within the time frame we needed. This is the second car we have purchased from this dealership
I have had a very good customer experience with them. They provide very good service and I have really liked being with them. I really recommend them.
Muhammad was very friendly, informative, and very sincere in his sales. Muhammad came to work on a day he does not work just for us to get our car. The new manager was very nice and humble.
Mohammed Sadrulula was excellent. He is a true professional and has excellent interpersonal skills. We met with him several times and every time he was professional, knowledgeable, and respectful. He is definitely an asset to your dealership and I would not hesitate to recommend him and Star Toyota.
Mohammed was a great help in assisting me in buying my first car. He explained everything I needed to know and went over everything as many times as I needed. Although I was hesitant, and told him I probably wouldn’t purchase my car the same day, he did not get upset, or try to force me to buy, as others did at other dealerships I had been to. After deciding to purchase that day, he made sure everything was taken care of and that I got the best deal available. Also, his demeanor as well as others in this dealership was greatly appreciated. They were beyond helpful, not rude or pushy, and were very welcoming. I look forward to recommending them to others and hopefully buying another vehicle from them.
I bought a Toyota Sienna 2010, on 12/08/18, with cash of $10115.71 and they have told me that the car was perfectly fine with full inspection. Later on I found out it had problems. So I went to them and they did not want to help. I went to Toyota Service, and they also have found these problems, wheel alignment, wheel protection, front brake, and router. How come the inspection was complete, with these problems? This means that the inspection was incomplete. Toyota Service have fixed the brake for me for $195. I went to a different service and they have fixed the other problems for me and have charged me $384.00. The dealers and their service have cheated on me. Please help me, Thank You.
The dealership tries to make it possible for customers to obtain the car they want without great financial loss. Their supervision is attentive to every detail with careful assistance in helping the customer understand what is possible and alternatives necessary to take in obtaining the vehicle he wants and can afford.
I came to the dealership knowing which car I wanted and the features to be included. Mohammed listened attentively and matched me with the best model available. He negotiated the best lease price for me which I was most appreciative. The car was available within 2 days. Upon picking up the car, I was surprised by unexpected features in the car that I was not expecting but happy to have. I was given a demonstration of the various features of the car. The demonstration lasted as long as I needed. I was not allowed to drive the car off the lot until I was ready. I felt very comfortable driving out of the dealership. I was treated as a valued customer in a short amount of time. Mohammed is knowledgeable in the dealership’s inventory and matches the right car to the person without any undo pressure. He was professional, courteous, and provided one of the best car leasing experiences I have had.
The experience of buying from Mohammed S. totally exceeded our expectations in all ways! We knew the car model, color, trim level and options we wanted, and were aware from using the internet that Star Toyota of Bayside was one of the very few locations that had the exact vehicle in stock. When we called the dealership, they connected us to Mohammed. After describing our desired vehicle and requesting a price quote over the phone, Mohammed promised to call back with an offer. In fact, Mohammed did promptly call back and offered a great price, and so we said yes and provided a refundable deposit by phone. When we arrived at the dealership the next day, the car was exactly what we wanted, in great condition with just 34 miles on it. During and after our test drive, Mohammed answered all of our questions and – unlike prior buying experiences elsewhere - did NOT exert undue pressure on us to buy anything extra we did not want. He was courteous and allowed us to engage in a two-way conversation on aspects of the car that we were interested in - WITHOUT his ever launching into any sort of prepared sale pitch or pressure tactics. Our dealings with the business/finance manager, Nick, were also very business-like and efficient. This is the 6th car we have ever purchased. While my wife especially feared going to the dealership based upon some of our prior experiences, this one was pleasant throughout. After the government, insurance and bank paperwork was completed while we waited, we were then able to drive off the lot with our new car. Truly one-stop shopping! We would heartily recommend Mohammed to anyone looking for an easy car buying process that focuses on the customer's needs.
Mohammed was the salesman. I contacted him prior to the test drive and he got the model that I wanted on a timely basis. When I was ready to purchase the car, he prepared all the paperwork before I got there and just nodded to the price we discussed. (I did lots of researches prior to getting in there). Mohammed was very courteous, professional, thorough but at the same time very efficient. There was a situation involving my insurance agent but Mohammed handled the situation pretty well too. Overall, the car buying experience was very satisfactory. In addition, Randy, the finance manager, was very helpful and professional as well. Please do your research and present it to Star Toyota guys. They will listen to you and they will try to work with you.
Very courteous. They make you very comfortable and total process was very smooth. Mr. Sadurulula was honest and to the point. The entire transaction took only two hours and we were out with our new RAV4 . Thanks
I was extremely pleased with the service which I received from ALL of the employees at Star Toyota as I returned my older keased car and negotiated my new leased car.
Moe was very helpful in getting us what we we’re looking for. We were able to test drive the car and compare different models. Great experience!
Mo, was calm easy going and informative. I did not feel like we were being pressured in anyway. He was very helpful. He made the buying experience smooth.
From the very start, the sales people at Star Toyota were very friendly. My wife and I were greeted with a smile and warmth that was always evident over the two days that we visited Star,; especially from Mohammed our salesperson. Mohammed was very happy to go out of his way to meet all our requests. When we asked for copies of papers and documents related to the purchase of our new car, he made us copies and was very informative about each step we were going through. To a lay person, who is not familiar with all the procedures one needs to deal with when purchasing a new car, this can be daunting.. Mohammed made this procedure much less worrisome for us. When we left Star Toyota, we felt that we had been treated more than fairly and were looking forward to our new purchase. Thanks, Warren Landau
I liked all sales personnel, customer service personnel specifically Mohammed Sadrulula who was exceptionally great. I wish finance part was little transparent and commitment based.
Moe was a great salesperson. He was very helpful, transparent and accommodating. I left very satisfied with my purchase. After a negative experience elsewhere, Moe was very refreshing. Thanks Moe!..
Star Toyota was fantastic. I just bought or leased my sixth car from them. I've had a great experience every time I've been there. Mohammed Sadrulula was a pleasure to work with.
Just bought a new Toyota Highlander, and was very impressed with their services ( Mohammed, Nick and Tony). They were great. I came in with intent just to look and get some prices but left with a brand new car. The price was awesome and I will recommend my friends and family to them. Thank you so much Star Toyota!
Everyone is super friendly, Mo made us feel so comfortable he has a great sense of humor and is very knowledgeable. Thank you so much for making the experience of purchasing my mother in laws Rav wonderful!!
As my first time leasing my own car, I came in with my parents to look for a specific car I wanted. The 2018 Toyota Camry. I was originally looking for it in white, however I was flexible. I came with my parents and was greeted by Mohammed who gave us a warm welcome and connected with us right away. That for us, was the beginning of a great experience and relationship. He took us to the silver Toyota, let me get in and get a feel of the car. He then gave us all the information about the car, including the features. We then spoke about numbers! I was glad we were able to negotiate a number with which I felt comfortable with. At the end, we completed the entire process in 30 mins right before they closed. I was relieved that the experience was so smooth considering other Toyotas do not have this type of customer service. Other Toyotas have terrible customer service and have no interest in making a connection. We made a connection with Mohammed and the Manager whose name I forgot but I remember he has a son who's birthday is around mine (07/10). Such a great experience! My family and I loved everyone at this Toyota. Highly recommend to anyone looking for a car!!
We were in the market for a new lease, we were returning our lease and wanted to see what was in the market, Mohammed was our rep. He walked us through the process without much wait. I always dread going to dealerships because of all the back and forth games dealerships play. he was simple and straight forward. I appreciate Star Toyota for not playing those games. Thank you Mohammed for keeping everything so simple and smooth. Will be coming back with my uncle as his honda lease is over in december and will see what deals you guys have for Rav 4. PS- i also appreciated one of the managers i think his is Christian who was walking around and speaking with customers while they were waiting and trying to help with whatever he could. While i was waiting for Mohammed he came back a few times to make sure everything was ok and we were being taken care of and if there was anything else he could do. that was very appreciative.. many times you do not see that in other dealerships.. great job team ! A+++++++++++++++++++ Service amazing staff.... place can use a little renovation but if its keep our prices LOW im ok with it !! :-)
The place really needs a makeover but the people is great, Mohammed was the rep who help me: Very good experience. We’ll definitely refer people to Mohammed
The customer service was outstanding. Mohammed was very accommodating to myself and my family. Would recommend anyone to go to this dealership. They are very straight forward and welcoming. Great deals on cars. Need a new car? Don't hesitate this is the place to get it. Thank you for all the help.
After 13 years we returned to Star Toyota of Bayside and the salesman, Mohammed, was very helpful in explaining the new panel of the 2019 Avalon. All of the staff were friendly and we left with a feeling of satisfaction in buying the new car.
This is our third vehicle from Star Toyota. Our shopping experiences only gets better. The sales representative is very honest and warm which make our shopping trip very pleasant.
Friendly and informative. All aspects of the vehicle I chose were explained clearly and concisely. The financial responsibility was explained and met my expectations. I thank all that helped make this experience pain free. Thank you Star Toyota
We came to this dealership to purchase our first new car. Our sales representative Mohammed was phenomenal. He took his time to discuss our vehicle of interest and answer questions. He was very knowledgeable and prioritized our needs. We are satisfied with the service, quality of cars and are glad that we came to this dealership.
Salesman work well with us, felt we got a really good deal, process was painless. Got the car that we want at the right price.
Had appointment to buy car at lease end. Gilbert handled all the paperwork ahead of time, and process was quick and flawless. Third car purchased here. Would do it again.
Gilbert and all the staff spent a great deal of time explaining the car and gave a great price . The car was well prepared and the transition between cars was very smooth. They took a great amount of time explaining the ins and out of the car
Very professional and friendly very efficient took care of me right away love this dealership been with them for over twenty years great sales people and managers
Rich, the Manager is top notch. He's has always been helpful to me and my family throughout the years, making car purchasing/leasing hassle-free. Nick from finance has also been a pleasure to deal with over my last several transactions. Gilbert, my salesman, was also quite competent at having my vehicle, as well as, all the necessary paperwork and ancillary details taken care of in a timely manner. Even Rene, the young man who helped with the final small details before I left the dealership was there to assist with whatever was needed. Together, these people from the Star team made my leasing of a new 2019 Highlander a smooth transaction. Thanks !
The Star Toyota team are the best. They are patient, professional, knowledgeable, and so courteous. My experience was amazing and I would highly recommend Ray, and Gilbert who helped me to get my new 2020 RAV 4 lease. Rich the GM was awesome and Nick in finance answered all my questions clearly and thoroughly. No issues at all. Highly recommend to everyone.
My third lease at star toyota. Dealt with Gilbert Martin all three times was was always satisfied with his professionalism and also his friendship. Will continue.
I have worked with your dealership for almost 20 years. They were very friendly and knowledgeable in the past and remain even more so today. Gilbert is a first class individual and a very good salesman. He listens and helps.
Gilbert Martin is an awesome sale person. Because of his customer services and friendliness, I am gonna recommend my friends and family to Star Toyota dealership.
worked with Gilbert Martin to finalize purchase of my leased 2016 Corolla S, and was very pleased of the way he handled the transaction, before passing it unto the finance guy, Nick Petropoulous.. Nick is a very dedicated finance guy, and I was very happy to work with him, to close the deal.
Our salesman, Gilbert Martin, was most professional and knowledgeable from start to finish. All of our requests and requirements were dealt with in a most courteous and respectful manner as we completed our business of acquiring our sixth Highlander.
This was by far one of the greatest times I’ve had at any dealership and they continue to only get better the second time around. They were quick and honest throughout the whole process and I left with my dream car!!! Thank you star Toyota of bayside!!!!!
Excellent, I’ve been a repeat customer of Gilbert Martin for 15 years that should say it ALL‼️‼️‼️ I shall return and refer others as I’ve done in the past.
People is very friendly specially Gilbert he gonna make sure that you gonna get the price that you want..I highly recommend star Toyota and thank you for taking care of me...
I have always been pleased with Star. Wish I had a better explanation of the car features though. I’ll figure it out I guess
It is a content place to get vehicle. The staff and sales people ornery helpful. Every makes an effort to make the experience easy and convenient
My husband and I were pleased with the professionalism and the efficient service given to us at Star Toyota. We have leased a car there before and would highly recommend the place.
Very good takecare and ausome.So we are happy service when I purchased.We need in future more than faster service.everybody corporate us. Ok
Went to the dealership to purchase my lease that was due and was greeted by a very nice salesperson, Gilbert Martin. He spent a very long time with me and my son and answered all of my questions. Also offered to help with removing some fees that were due on my previous lease. Though when we later called Toyota had already agreed to remove such fees it is still very kind of Mr. Martin to take time out of his busy schedule to help us with some fees he did not have too. At the end of the process we really appreciated all of his time and hearthfelt advice and would definitely recommend using this dealership and would certainly recommend Mr. Martin.
Everyone was very nice and welcoming. Gilbert made me feel like I was the only customer looking for a car. I was able to test drive a car to see what I liked and did not like. He was very honest and clear with all the information I needed to make a final decision. I wouldn’t change a thing from my experience! I would send everyone to Gilbert! Thank you!
Excellent salesman Gilbert Martin- very knowledgeable, pleasant and professional. Made sure all the features I was I interested in were included in my new car. Will use him again when our next Toyota lease is up for renewal
Gilbert Martin made the impossible happen and found me my car at the price I was asking. He made buying my car easy and explained everything along the way. This is the third car I purchased from this dealership and will send my kids there too when they buy their first car and I hope Gilbert is still there to help them also. Everybody in the dealership is very respectful and friendly. They never pushed anything on me during the sale of the car. I would highly recommend this dealership to anybody looking for a car - just remember to ask for Gilbert Martin.
I've been leasing cars from bayside toyota for many years.. Rich Provenzano always makes it a comfortable and caring experience fo me and my family.
Gilbert Martin was one of the friendliest and most courteous salesman I’ve ever dealt with. I would definitely consider purchasing another vehicle from star Toyota again. I would also recommend this dealership to family friends and colleagues .
Great staff - always treat you as a family member. Very knowledgeable, they go out of their way to help the customer. this is my second 3 year lease and I could not be happier with the result.
Great experience walked in and left happy! When can you say going car shopping is fun? Gilbert has been my sales person from previous leases.
I was referred to the dealership and salesman, Gilbert Martin, by a friend. Gilbert called me right of way and set up an appointment on his day off. He was very thorough and made sure I got the right vehicle for my needs for a price that if my budget. He spent 6 hours on his day off to make sure the deal went smoothly. Before I drove off Glen walked me through all the features and options. After he was done I knew how they all worked. BQ, the man with the paperwork, was very accommodating and went above and beyond to make sure everything went smoothly. Great service, I can't say it enough.
This is my THIRD Highlander from Star Toyota of Bayside, my second from the same salesman(Gilbert Martin) nine years apart! They made the experience very comfortable.
Fantastic Gilbert is the best "he gets things done easy email or phone contact no hassel pricing new car nice and clean Very clean waiting area.
Professional service, uncommon customer service without any pressure. Gilbert Martin is the man and I would recommend him to anyone looking for a car. I actually drove up from NC to get my car because Star Toyota and Gilbert offered me the best deal out there.
Thank you for your help. Although a long day, everyone was helpful and tried to accommodate me. Friendly, knowledgeable, and as real as they come.
Gilbert Martin was professional. He spent considerable time in order to fully explain the differences between the various models, and then how to utilize the various features. He did not hard sell; he let the vehicle and test drive sell itself.
Salesman Gilbert Martin was great to deal with. He understood what I wanted, and, more importantly, what I didn’t want. He focused on accomplishing my goal in an authentic and respectful manner. Working with him was a pleasant experience.
From the moment we walked into the dealer until we received the keys the team at Star went above & beyond for my family. They worked with us as we hemmed and hawed over what model and remained patient while checking other dealers. They weren't the 'typical' pushy dealers you hear out there. Gilbert our salesman responded to my questions about the different vehicles we were looking at. When the decision was made Randy was the man that made things happen. We felt very well taken care of and do hope that feeling continues throughout our first lease. If it does, we have no problem coming back to get another Toyota. I would highly recommend this dealer, especially the dynamic duo of Gilbert and Randy. Team Brooki loves you guys.
I really wanted to thank Gilbert Martin and Christian Helmick on an excellent job. I love my new Toyota CH-Rand they really made my experience memorable. I will definitely send my friends and family to get cars from Star Toyota!
My experience with Gilbert Martin and “BQ” was amazing! They were helpful and knowledgeable. They made sure I drove off with a car and that I was satisfied and well informed before I left. They were patient and worked with me and my budget. I would recommend Star Toyota to anyone looking to buy a car. Ask for Gilbert! He’s the best.
The sale person -> Gilbert Martin was very nice and professional. He took his time to explain everything and answer any questions I had for him.
Star Toyoya are my number one choice, Gilbert is very helpful and friendly representative and the rest of the staff definitely I would really recommend always, we been customer since 2006 when we bought our first highlander.
Star Toyota have excellent customer service. Mr. Gilbert Martin was very friendly and and work with my budget. I was able to obtain what I was looking for withing my budget. Thank Star Toyota
This is my second car at Toyota each time was very special in the way the handle customer all along the process. I rate them 5 stars for their professinalism and the way they make everything look easy.
Had a great time working with Gilbert in going over the options of the vehicle making sure I got what I wanted and also ensuring my wallet could manage it. The prep guys did a great job and were more then patient with me when going over the vehicle technology. And finally the finance manager put everything in a nice package for me, making the entire process simple, easy, and not as time consuming as I had expected. My second vehicle from this dealer, hopefully not my last. Thanks again to Gilbert and the entire team. Love my Highlander.
I was turned down by a lot of dealerships But they got me approved and got me a car of my choice in no time
The consensus among many people is that car dealers are not much different from sheister lawyers: not trustworthy, conniv